What’s the Difference between Property Managers, Facilities Managers and Office Managers?
Are you sick of people calling you by the wrong title? It’s understandable - a lot of people don’t know the difference between Office Managers, Property Managers and Facility Managers. Sure, on the surface they seem more or less the same, but we both know that isn’t the case. The next time someone casually calls you an Office Manager instead of an FM, send them to this post to set them straight!
Property Managers, Facility Managers and Office Managers all care about buildings to a certain degree, but their motivations are inherently different.
Generally speaking, Property Managers care for a building for the sake of the building and its owner. They collect rent, they keep the building maintained to ensure it retains its value, they answer to the landlord or investors. Property Managers may be qualified as Certified Property Managers through an organization called the Institute of Real Estate Management.
Facility Managers care for a building for the sake of the people in the building. They are usually employed by the company that occupies the space. They’re responsible for many aspects of office design, they manage the furnishings and assets (copy machines, etc), and they often oversee contracted services like cafeteria, recycling programs and waste management. Facility Managers become Certified Facilities Managers through the International Facilities Management Association (IFMA for those in the know).
Now that we have that straight, let’s talk about Office Managers. There’s a bit of overlap here too, in that Facility Managers and Office Managers are both chiefly concerned with the people. Office Managers generally run the day-to-day affairs of the office, such as timekeeping, staff training, report writing and the like. Office Managers will sometimes coordinate a small-scale move (such as a desk shuffle or desk swap), but large reconfigurations would fall into the hands of the Facility Manager.
Sometimes in smaller companies that don’t have the need for a Facility Manager, the Office Manager assumes the duties that a FM would typically be responsible for. So if you’re a good Office Manager, you’d probably make a good Facility Manager!
As you can see, all three of these positions require a brain for details and the ability to stay organized and on top of everything. Having software that coordinates the logistics makes a Facility or Office Manager’s life much, much easier. Yes...this may be a small marketing plug, but that doesn’t make it any less true. If you’re looking for a solution to streamline your office flow, check out our software.
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