Request Management Software
Resolve workplace requests in minutes.
Eliminate disorganized facility requests and slow response times. With OfficeSpace’s configurable request manager, teams can create, approve, and manage facility tickets in seconds.
Get started with OfficeSpace in 35 days.
Powered by AI Canvas
AI Canvas brings intelligence to every workflow inside OfficeSpace. It powers a team of workplace agents that automate planning, help employees connect and coordinate, and surface real-time insights, so you spend less time managing and more time leading.
View work orders in a ticketing queue and prioritize urgent requests.
Automate work order assignments and track progress in real-time for faster resolutions.
Stay informed
Add comments to tickets, track and share status updates, and automate notifications.
OfficeSpace powers workplace excellence for 2,000+ teams globally
Create facility request workflows
Define request types and channels, set assignment and subscription rules, set SLAs for first action and resolution times, and prioritize critical requests.
Submit location-based requests with photos by dropping a pin on digital floor plans via desktop, mobile devices, or Slack, and add request details for facility management context.
Increase transparency and operational efficiency with customizable work order status updates for everyone involved.
Meet health, safety, and environmental regulations with centralized request and equipment maintenance logs.
Accelerate field service
Create new work orders on mobile, then manage facility requests on the go via mobile app or web.
Submit, receive, manage, delegate, and resolve requests in real time with intuitive Slack commands.
Analyze service request trends
Review work order volume, response times, and outcomes with dashboards to inform staffing, training, and facility improvements based on trends.
Assess employee satisfaction on completed service requests via automated follow-up surveys.
Forecast predictive maintenance timing and costs by analyzing maintenance histories, response times, and technician performance analytics.
INTEGRATIONS
Integrated out of the box
OfficeSpace comes fully integrated with Microsoft, Google, Slack, and Zoom.
Simplify the tech stack and keep work moving.
TAKE A TOUR
See it in action
Take a self-guided tour to see how you can create, track, and resolve facility work order requests.
Mobile app
Access every critical OfficeSpace feature on an intuitive mobile interface for untethered workspace management.
Preventative Maintenance
Keep assets functioning longer and eliminate downtime with automated, proactive maintenance software so you can avoid costly downtime or expensive early replacements.
Desk booking
Unlock easy ways to find and reserve optimal seats, automatically free up vacant desks, and enable desk lending to maximize utilization.
Room booking
Reduce conference room conflicts with real-time availability and notifications.
CONTACT US
Ready to transform your office experience?
OfficeSpace helps companies save costs, sustain teams, and optimize spaces with fast implementation of an intuitive platform and 24/7 live support.
35 Day
Implementations
SOC-2
AICPA Certified
Book a demo
REVIEWS
Real talk from real users.
Read what users say on G2 — the world’s most trusted software marketplace.
FAQ
Questions? We're here to help.
Browse request manager FAQs. Don't see what you're looking for? Contact us.
The core function of work order software (also called request management or CMMS software) is to facilitate a structured and efficient workflow for managing maintenance requests within an office. This includes everything from routine preventive maintenance to unexpected repairs. Companies use technology to manage and track work orders efficiently to ensure minimal disruption to daily operations, a smoother work order process, and optimal use of facility resources
Request management systems are designed for ease of use for facility managers and employees. With intuitive interfaces, employees can easily submit and track facility requests in mobile ticketing systems, also known as a Computerized Maintenance Management System, or CMMS. Within these systems, Facility Managers view dashboards that centralize facility requests and simplify tasks like scheduling, delegating, and tracking ticket statuses for greater efficiency in work order management.
Additionally, a CMMS generates valuable data on response times, technician performance, and cost analysis to support strategic decision-making and help facility managers identify trends, forecast needs, and allocate resources more effectively.
Using a central place to manage facility requests improves asset management and reduces employee downtime due to facility or equipment issues.
Work order management software systems like OfficeSpace offer key features like streamlined request submissions for quick logging and tracking, centralized communication including automated status notifications and comments to track outcomes and measure satisfaction, integrations with familiar tools like Slack, and reporting dashboards with real-time and trend data for better decision-making.
Any organization with offices can benefit from having a streamlined way to handle maintenance management and scheduling. Whether the office has 200 or 10,000 employees, a good work order management system can make everyone’s lives easier when it comes to maintenance scheduling and work requests.
Workplace management solution for the built environment
Employee Homepage
Plan your week, book your seat, and find your people all in one homepage—before you get to the office.
Preventative Maintenance Software
Emergency maintenance and equipment failures mean major workplace disruptions. Keep assets functioning longer and eliminate downtime with automated, proactive maintenance software.
Asset Management
Be the hero of your workplace with the platform that gives you total visibility and control over every item in your facility—from laptops to large equipment—before costly breakdowns happen.
Room Booking
Find a room. Walk in. Get to work. Cut down on empty space and scheduling conflicts with automatic check-in, release, and real-time room status—no taps, no friction.
Get more from your space, and connect the people in it
With intuitive tools to plan spaces, coordinate in-office days, manage desks and rooms, and optimize real estate portfolios—all in one platform for modern work.