Remember the days of workplace management relying on sticky notes and crossed fingers? Things have come quite a long way since then. The modern workplace is dynamic, far removed from static floor plans. Hybrid work models are now the norm, with a staggering 87% of companies embracing them and nearly half (49%) planning further expansion in the next three years (JLL).
Yet, only a third of that 49% have a change management plan in place. This new frontier brings exciting possibilities, but it’s not without its challenges. Rising costs, the pressure of return-to-office mandates, and the critical need to keep employees engaged are only a few of the hurdles space planners traditionally face. Until now. Discover how AI agents within OfficeSpace leverage artificial intelligence agents to streamline workflows and transform decision-making.
Solve the hybrid equation with Workplace Intelligence from OfficeSpace.
The power of AI agents
Imagine a virtual assistant that tirelessly works behind the scenes, streamlining the repetitive tasks that typically bog down workplace operations. AI agents make this a reality. They can automate routine processes like booking desks and meeting rooms, managing visitor access, and even triaging IT requests, freeing up your team to focus on strategic initiatives.
Beyond automation, these intelligent tools excel at analyzing vast amounts of workplace data – identifying underutilized spaces, predicting occupancy trends, and providing actionable insights to optimize your real estate portfolio. AI agents can also directly enhance the employee experience by offering personalized recommendations for workspaces, providing real-time wayfinding assistance, and facilitating seamless access to workplace resources.
Meet Ossie: Your new favorite office hire
Think of Ossie as your dedicated workplace assistant, working tirelessly behind the scenes to provide you with the data and insights you need to make informed decisions. Last year, we released Ossie 1.0 as a knowledge agent, quickly answering questions about the platform for faster, easier adoption. Later, Ossie became an interactive agent to help you locate resources and people within your office. Today, Ossie can connect you to a live (human) agent quickly to get your complex workplace questions answered. Soon, Ossie will be able to deliver deeper insights about your data, including space utilization, through natural language responses.
Looking ahead: AI agents for every role
Ossie is just the start of how agentic AI will be embedded into our platform and workplace management as a whole. Our roadmap includes solutions to improve team engagement, space planning, and facility management with agents that can:
- Act as “personal concierges,” recommending rooms or desks based on team patterns and help you coordinate social activities based on calendars, preferences, and presence data.
- Reduce the manual load on facilities teams by identifying energy inefficiencies through sensor and usage data and predicting when high-use equipment will need to be replaced.
- Help space planners make faster layout decisions by simulating multiple floor plan scenarios based on collaboration patterns, sensor data, booking behavior, and historical occupancy.
Building the future, together: AI agents for your business
The integration of AI agents has the potential to drive real impact in the workplace. By augmenting human capabilities with intelligent automation and insightful analytics, agentic AI paves the way for more agile, cost-effective, and employee-centric work environments. They empower businesses to adapt quickly to changing needs, optimize their most valuable asset – their physical space – and ultimately create a better workplace experience.
We’re committed to building this future responsibly. Our Ethical AI Code of Conduct ensures transparency, privacy, and responsible development across every AI feature we deliver. Client data is never used to train public AI models, and we maintain strict oversight and security at every step.
Watch the full video below:
FAQs
What exactly is workplace intelligence? How does it differ from traditional workplace analytics?
While traditional workplace analytics focuses on historical data and reporting what has happened, such as occupancy rates or space utilization, workplace intelligence goes further. It leverages AI and machine learning to identify past and present data patterns, predict future trends, and provide actionable recommendations.
Picture going from a physical map (intelligence) to a modern GPS with real-time traffic updates and suggested routes (intelligence). Workplace intelligence empowers you to make proactive, data-driven decisions to optimize your space and enhance the employee experience, rather than just reacting to past events.
What are AI agents, and how are they used in the workplace? What are the benefits of using AI agents in a workplace management platform?
AI agents are smart software that automate tasks and provide insights. In a workplace management platform, they have the potential to boost efficiency by handling routine processes (like desk or room bookings), analyzing data for better decisions, improving employee experience with features like smart recommendations, and scaling operations easily.
How are people using AI in the workplace?
AI is largely used to automate routine tasks, analyze large datasets for insights, and improve efficiency. In the workplace, this includes automating meeting scheduling, managing support tickets, optimizing space utilization based on occupancy patterns, enhancing security through monitoring, and providing employees with intelligent virtual assistants for information retrieval and task management.
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