Lost Between Teams and Systems: Eliminate the Workplace Request Handoff

About the Event

Today, every work order created from a request means retyping 7 fields by hand across 2–3 systems. A broken desk can become two tickets in two tools, and neither one knows what the other did.

When the request, work order, and asset record live in different places, your team has to recreate work, chase status, and piece together service history manually.

See how OfficeSpace connects Request Manager and Asset Management so an employee request becomes a trackable work order tied to the exact asset, with its location and service history attached.

In 30 minutes, you’ll see the workflow from request through resolution, including how a connected service history can help facilities teams reduce manual handoffs and manage work more consistently, while giving operations and real estate leaders better visibility into maintenance activity and asset spend. You’ll also get a sneak peek at where predictive maintenance is headed.

What We’ll Cover

Reduce manual handoffs: See how requests can become work orders without re-entering the same information across systems.

Keep work accountable: Follow each request from submission through assignment and resolution with clearer ownership and status.

Build a complete asset history: Connect service requests and repairs to the exact asset and location so recurring issues are easier to spot.

Make better maintenance decisions: See how service history can inform maintenance planning, spend, and repair-or-replace decisions.

Put it into practice: Leave with a workflow you can map with your team.

Who Should Join

This session is built for the people managing workplace requests, work orders, assets, and service workflows day to day, including:

• Facilities Managers
• Workplace Operations Managers
• Workplace Managers
• Workplace Experience Managers
• Asset Managers
• Maintenance Managers
• Facilities Systems Managers
• Workplace Technology Managers
• OfficeSpace Administrators and Platform Administrators

Also relevant for: Directors and VPs of Facilities, Workplace, and Corporate Real Estate who want better visibility into asset maintenance, service history, and spend, or who want to share the session with the teams managing these workflows.